Best Gaming Shop in Town
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Some Related Questions about our Store.

[accordion] [accordion-item title=”What are the delivery charges”]

The delivery charges vary from product to product starting from Rs 250 to Rs 1500 (Depends on the weight and size of the product)
.

[/accordion-item] [accordion-item title=”In how many days the order gets delivered.”]

After the order has been processed and payment has been confirmed the order gets shipped from our side and gets delivered to the customer with in 2 to 4 working days
depending on the condition of the roads or weather the order can get delayed
sometimes

[/accordion-item] [accordion-item title=”What if the parcel we recieve comes faulty or damaged from the vendor side.”]

First of all before recieving the parcel from the courier make sure that parcel is sealed and packed and not opened
secondly if u find the product damaged inform us imediately without any waiting on the given numbers i.e 03370441802/05
better make a video and send us on whatsapp and then we pirsue with the replacement or returning process.
do not wait informing us with any issues faced.

[/accordion-item] [/accordion] [accordion] [accordion-item title=”Whats the return process if we dont want the product.”]

Yes u can return the product.Condition unused unopened..if u r from lahore u can visit us at Generation Games Dha/Hallroad.If ur from outside lahore from any city u can talk to us and send the product back to us.after recieving the product will be checked and returned if intact.Money will be refunded in customer’s bank account within 1 week of the refund approval date.

[/accordion-item] [accordion-item title=”Can we buy products from Generation Games in installments.”]

We do not directly offer installments but we are soon going to be joining bank alfalah payment gateway.if the customer has a bank alfalah credit card he/she can buy from products from us in installments made by the bank alfalah via there credit cards on 0% markup.

[/accordion-item] [accordion-item title=”Do u guys offer free delivery.”]

Yes we offer free deliveries on a few products but most of the times delivery charges apply depending on the product size and weight.

[/accordion-item] [/accordion] [accordion] [accordion-item title=”Can the digital gift cards/Products returned or replaced.”]

No they cant be returned or replaced.Once u pay we will send the desired code to u via email/whatsapp the codes are checked throughly and the region is asked again just to make sure everything goes smoothly and no hassle made for both buyer/seller .

[/accordion-item] [/accordion] [accordion] [accordion-item title=”Do u guys repair gaming consoles and accessories.”]

Yes we do offer full repair services on both or stores i.e Generation games Dha/Hallroad

[/accordion-item] [/accordion]
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