The delivery charges vary from product to product starting from Rs 250 to Rs 1500 (Depends on the weight and size of the product)
After the order has been processed and payment has been confirmed the order gets shipped from our side and gets delivered to the customer with in 2 to 4 working days
depending on the condition of the roads or weather the order can get delayed
sometimes
First of all before recieving the parcel from the courier make sure that parcel is sealed and packed and not opened
secondly if u find the product damaged inform us imediately without any waiting on the given numbers i.e 03370441802/05
better make a video and send us on whatsapp and then we pirsue with the replacement or returning process.
do not wait informing us with any issues faced.
Yes you can return the product.Condition unused unopened..if u r from lahore u can visit us at Generation Games Dha/Hallroad.If ur from outside lahore from any city u can talk to us and send the product back to us.after recieving the product will be checked and returned if intact.Money will be refunded in customer’s bank account within 1 week of the refund approval date.
Yes, we do offer Installments on our Products, if the customer has a bank alfalah credit card he/she can buy products from us in installments made by the bank alfalah via their credit cards on 0% markup.
Yes we offer free deliveries on a few products but most of the times delivery charges apply depending on the product size and weight.
No they cant be returned or replaced.Once u pay we will send the desired code to u via email/whatsapp the codes are checked throughly and the region is asked again just to make sure everything goes smoothly and no hassle made for both buyer/seller .
Yes we do offer full repair services on both stores i.e Generation games Dha/Hallroad
Yes the digital games bought from Generation Games are returnable for cash or the amount can be used in other purchases an amount of 30% will be deducted at the time of return.
Prices can vary from time to time.
It typically takes 4 to 8 working days for a refund to appear in your bank account; however, the exact timeframe may vary depending on the circumstances.